FuelXPro Privacy Policy

This Privacy Policy applies specifically to the FuelXPro mobile application. For our general privacy practices, please see our General Privacy Policy.

1. Information We Collect

1.1 Account Information

When you create a FuelXPro account, we collect:

Email address
Password (encrypted)
Name (optional)
Phone number (optional)
Profile picture (optional)

1.2 Vehicle and Fuel Data

FuelXPro collects and stores:

Unlimited vehicle information (make, model, year, registration, VIN)
Comprehensive fuel expense records with unlimited history
Odometer readings and mileage tracking
Fuel station names, locations, and GPS coordinates
Fuel types, grades, and pricing information
Maintenance records and service history
Vehicle photos and documents
Custom notes and tags

1.3 Usage and Analytics Data

We collect:

App usage patterns and feature utilization
Device information (model, OS version, unique identifiers)
Performance metrics and crash reports
Login timestamps and session duration

2. Cloud Storage and Synchronization

2.1 Secure Cloud Backup

FuelXPro stores your data securely in the cloud with:

Encryption at Rest: All data is encrypted using AES-256 encryption
Encryption in Transit: Data transmission uses TLS 1.3 protocol
Secure Servers: Hosted on enterprise-grade cloud infrastructure
Regular Backups: Automated daily backups with redundancy
Geographic Distribution: Data replicated across multiple regions

2.2 Multi-Device Sync

Your data automatically syncs across all devices where you're logged in. This requires storing your data on our servers to enable real-time synchronization.

2.3 Data Retention

Unlimited History: Unlike FuelXLite, FuelXPro retains all your historical data indefinitely unless you choose to delete it.

3. How We Use Your Information

We use your information to:

Provide cloud backup and sync services
Enable multi-device access to your data
Generate advanced analytics and reports
Facilitate data export (Excel, CSV, PDF)
Provide customer support and technical assistance
Send service-related notifications and updates
Improve app features and performance
Ensure account security and prevent fraud

4. Data Sharing and Disclosure

4.1 We Do Not Sell Your Data

We never sell, rent, or trade your personal information or vehicle data to third parties.

4.2 Service Providers

We may share data with trusted service providers who assist us in:

Cloud hosting and storage (AWS/Google Cloud)
Payment processing (Google Play, Stripe)
Email communications
Analytics and performance monitoring
Customer support tools

All service providers are bound by strict confidentiality agreements and data protection requirements.

4.3 Legal Requirements

We may disclose information if required by law, court order, or to protect our rights and safety.

5. Data Export and Portability

FuelXPro allows you to export your data in multiple formats:

Excel (.xlsx): Complete data export with all fields
CSV: Compatible with spreadsheet applications
PDF: Formatted reports for printing or sharing
JSON: Machine-readable format for data migration

You can export your data at any time from the app settings.

6. Data Import

FuelXPro supports importing data from:

FuelXLite (seamless upgrade migration)
CSV files from other fuel tracking apps
Excel spreadsheets
Previous FuelXPro backups

7. Security Measures

We implement comprehensive security measures:

End-to-End Encryption: Data encrypted on device and in cloud
Secure Authentication: Password hashing with bcrypt
Two-Factor Authentication: Optional 2FA for enhanced security
Session Management: Automatic logout after inactivity
Regular Security Audits: Periodic vulnerability assessments
DDoS Protection: Infrastructure protected against attacks
Access Controls: Role-based permissions and logging

8. Your Rights and Controls

As a FuelXPro user, you have the right to:

Access: View all your stored data at any time
Export: Download your complete data in multiple formats
Modify: Edit or update any information
Delete: Remove specific records or entire vehicles
Account Deletion: Permanently delete your account and all data
Opt-out: Disable analytics and optional data collection
Support: Contact us for data-related requests

9. Permissions

FuelXPro may request the following permissions:

Storage: Required for local caching and offline access
Internet: Required for cloud sync and backup
Location (Optional): For automatic fuel station detection
Camera (Optional): For receipt scanning and vehicle photos
Notifications: For sync status and reminders

10. No Advertisements

FuelXPro is ad-free. We do not display advertisements or share your data with advertising networks.

11. Payment Information

Payment processing is handled by:

Google Play Store: For Android app purchases
Stripe: For direct subscriptions (if applicable)

We do not store credit card information on our servers. All payment data is handled by PCI-DSS compliant payment processors.

12. Data Breach Notification

In the unlikely event of a data breach affecting your information, we will:

Notify you within 72 hours of discovery
Provide details about the breach and affected data
Outline steps we're taking to address the issue
Recommend actions you should take
Comply with all applicable data breach notification laws

13. Children's Privacy

FuelXPro is not intended for use by individuals under 18. We do not knowingly collect information from children.

14. International Data Transfers

Your data may be stored and processed in data centers located in different countries. We ensure appropriate safeguards are in place for international data transfers in compliance with applicable laws.

15. Account Deletion

To delete your FuelXPro account:

Go to Settings → Account → Delete Account
Or email us at vivecpatel@gmail.com

Upon deletion, all your data will be permanently removed from our servers within 30 days, except as required by law.

16. Contact Us

For privacy-related questions or requests:

Email: vivecpatel@gmail.com
Phone: +91 700 8299 707
Priority Support: Available for FuelXPro subscribers